At GLAREX, we aim to deliver your order quickly and reliably. Once your order has been placed and payment confirmed, it will be processed within 1–3 business days. You will receive a confirmation email with tracking information as soon as your package has been shipped.
We currently offer shipping to most countries. Delivery time is typically 6–9 business days, depending on your location and local postal services. Please note that delivery times are estimates and may vary during holidays or due to factors beyond our control such as customs delays or courier issues.
Shipping costs are calculated at checkout based on your location and the weight of your order. From time to time, we may offer free shipping promotions, which will be clearly stated on our website or during checkout.
All orders are shipped with tracking to ensure safe delivery. If your tracking number shows that your order has been delivered but you have not received it, please first contact your local postal service. If the issue remains unresolved, contact our support team for assistance.
GLAREX is not responsible for delays caused by customs, incorrect addresses provided by the customer, or events beyond our control such as weather conditions or transport disruptions. Please make sure all shipping details are correct before completing your purchase.
If your order arrives damaged, incorrect, or incomplete, contact glarex.support@gmail.com within 7 days of receiving your package. We will review your case and provide a replacement or refund if applicable.
We strive to make your shopping experience as smooth and transparent as possible. For any questions regarding shipping or delivery, please contact our customer support at glarex.support@gmail.com.